Privacy Policy



Effective Date: March 27, 2025

1. Introduction

  • This Privacy Policy explains how PeakLogic (referred to as “we,” “us,” “our”, or “PeakLogic”) collects, uses, discloses, and protects your personal information in connection with PeakLogic services that refer or link to this Privacy Policy (“our Services”).

2. Information You Give Us

  • You may contact us through the methods listed on Our Website. If you contact us, we may keep a record of the communication to help answer or resolve the matter you contacted us about. You can decide how much information you want to share with us in those cases. The information you provide to us may include:

    • • Name, Address, Email, Phone number
      • Self-description of Patient, Caregiver, or Health Care Provider (HCP)
      • Other optional information you may provide via free-text form fields

3. Our Website and Servers, Your Use of Browsers

  • When you use Our Websites, our servers may automatically collect and record information. In most cases, this information is generated by technologies, such as “cookies,” “flash LSOs,” “web beacons” or “clear GIFs.” You can read more about how we use cookies below.
    Your browser or device may tell us your:

    • • Browser type
      • Language preference
      • Internet Protocol (IP) address (which may tell us generally where you are located)
      • Type of device or system you used

    Your browser may also tell us:

    • • The time and date of your request
      • The page that led you to Our Website
      • What you typed into a search engine that led you to Our Website, if applicable

4. Cookie Policy

  • a. Cookie Information We Collect
    • When you visit our website, we use Google Analytics to collect certain information about your interactions with our site. The data collected includes:

      • • Your device type, operating system, and browser type.
        • The pages you visit on our website and the time spent on each page.
        • Referring website URLs.
        • General geographic location (e.g., city or region).
        • Anonymized IP addresses (we have enabled IP anonymization to enhance your privacy).

      This information is collected through cookies and does not identify you personally. We do not combine this data with other sources to identify individual users.

    b. What are Cookies?

    • Cookies are small text files placed on your device by a website to collect information about your browsing activity. Google Analytics cookies are categorized as non-essential cookies because they are not strictly necessary for the basic functionality of the website.
      The specific cookies we use are:

      • Cookie Name Purpose Expiration
        _ga Distinguishes unique users. 2 years
        _gid Tracks user behavior across pages. 24 hours
        _gat_gtag_UA_* Throttles request rates to Google servers. 1 minute
        _ga_SNEHX27LN6 Maintains session state. 2 years

    c. How We Use Cookie Data

    • The data collected through Google Analytics cookies is used to:

      • • Understand how visitors interact with our website.
        • Identify areas for improvement to enhance user experience.
        • Analyze traffic patterns and website performance.

      We do not use this information for personalized advertising or share it with third parties for marketing purposes.

    d. Legal Basis for Processing Cookie Data

    • Depending on your location, we may require your consent to use non-essential cookies, including Google Analytics cookies. If required by law, cookies will not be set until you provide explicit consent through our cookie banner.
      For visitors in regions such as the European Union (EU), we comply with the General Data Protection Regulation (GDPR) by obtaining consent before activating Google Analytics cookies.

    e. Managing Your Cookie Preferences

    • You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may impact your experience on our website.

      • • Instructions for managing cookies:

        • ◦ Chrome
          ◦ Firefox
          ◦ Safari
          ◦ Internet Explorer

      You can also opt out of Google Analytics tracking entirely by installing the Google Analytics Opt-out Browser Add-on.

    f. Cookie Data Sharing and Retention

    • The data collected through Google Analytics cookies is shared with Google in accordance with their Privacy Policy. We have configured Google Analytics to minimize data sharing and do not enable additional Google products that require data sharing.
      Data collected via Google Analytics is retained for a maximum of 26 months and then automatically deleted. You can learn more about Google Analytics’ privacy policies and opt out of Google Analytics cookies at the following links:

      • • Google Privacy Policy
        • Google Analytics Opt-out Add-on (by Google)

5. How We Use Information

  • We use the information we collect for the following purposes:
    • • Communication: To communicate with patients, caregivers, or healthcare providers in response to an inquiry
      • Service Improvement: To enhance and improve our services.
      • Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
      • Computation and Analysis: To perform computations and analyses as requested by you or as part of our services.
      • Usage tracking: Our site (www.prtms.com) uses your IP address to help diagnose problems any server issues with www.prtms.com, and for statistical metrics used to track website visitor traffic.

6. Data Sharing and Disclosure

  • We do not sell, rent, or distribute your data to third parties. We may share your data only under the following circumstances:
    • • With Your Consent: When you provide explicit consent for sharing.
      • Legal Requirements: To comply with legal obligations, such as responding to lawful requests by public authorities.
      • Service Providers: With trusted third-party service providers who assist us in delivering our services, under strict confidentiality agreements.

7. Data Security

  • We implement robust technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular security audits.

8. Data Retention

  • We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data will be securely deleted or anonymized.

9. Your Rights

  • You have the following rights concerning your information:
    • • Access: Request access to the personal information we hold about you.
      • Correction: Request correction of inaccurate or incomplete information.
      • Deletion: Request deletion of your information, subject to legal or contractual obligations.
      • Data Portability: Request a copy of your data in a structured, machine-readable format.
      • Withdrawal of Consent: Withdraw consent for data processing where applicable.

    To exercise your rights, please contact us using the details provided below.

10. CCPA Data Sharing & Opt-Out Rights

  • We do not sell or share personal data for advertising purposes. If this changes, we will update this policy and provide an opt-out mechanism as required by the California Consumer Privacy Act (CCPA).

11. HIPPA Compliance & Data Security

  • PeakLogic is committed to safeguarding Protected Health Information (PHI). Security measures include:
    • • Encryption: Sensitive data is encrypted during storage and transmission.
      • Access Controls: PHI is accessible only to authorized personnel.
      • Audit Logs & Monitoring: Regular security audits are conducted to ensure compliance.

12. External Links

  • Our site, www.prtms.com, may include links to external websites. These links do not fall under the domain, and we are not responsible for the privacy practices or the content of external websites. Your use of any linked website is solely at your own risk.

13. International Data Transfers

  • If personal information is transferred outside of the patient’s country of residence, we will ensure that appropriate safeguards are in place to protect the information in accordance with applicable laws.

14. Changes to This Privacy Policy

  • We maintain the option to modify this privacy at any time by electronic notice posted on our website. We will notify patients of any significant changes by posting the updated policy on our website (prtms.com) and providing a notice at the time of collection. Your continued use of our website after the date that such notices are posted will be deemed to be your agreement to the changed terms.

15. Contact Us

  • If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

PeakLogic
12625 High Bluff Drive, Suite 318, San Diego, CA 92130
(619) 8-PRTMS-2
(619) 877-8672
Thank you for trusting PeakLogic with your personal information. We are committed to protecting your privacy and ensuring the security of your data.